Privacy Policy
Last updated: January 25, 2026
1. Information We Collect
When you use The Prominence Beauty Hive, we collect information you provide directly: name, email address, phone number, shipping address, and payment details. We also collect usage data such as pages visited and products viewed to improve our service.
2. How We Use Your Information
We use your information to process orders, deliver products, send order updates via SMS and email, provide customer support, personalize your shopping experience, and send marketing communications (with your consent).
3. Payment Security
All payments are processed securely through our payment provider. We never store your credit card numbers, mobile money PINs, or card security details on our servers. All payment data is encrypted using industry-standard SSL encryption.
4. Data Sharing
We do not sell your personal data. We share information only with: our payment processor to complete transactions, delivery partners to ship your orders, and analytics tools to improve our website.
5. Cookies
We use cookies and similar technologies to remember your preferences, keep you signed in, maintain your shopping cart, and analyze how you use our website.
6. Your Rights
You have the right to access, update, or delete your personal data. You can manage your profile information from your account dashboard or contact us directly for assistance.
7. Contact
For any privacy-related questions, contact us at prominencebeauty@gmail.com or call +254 745 682 450.